There's always going to be unreasonable people. That's "human" nature.
I don't think too many people will pay any attention to one person with a single issue. After all, It could be a misunderstanding. However, if you have a number of people having a "misunderstanding" then it maybe be the vendor is not "understanding" business and providing good customer service. It is good customer service that gets you that "word of mouth" advertising. I think that is what got us here in the first place. Steven has consistently provided outstanding customer service to a level that other vendors should strive to achieve. Steven, If I wore a hat, I'd take it off to you. Excellent service.
I don't think too many people will pay any attention to one person with a single issue. After all, It could be a misunderstanding. However, if you have a number of people having a "misunderstanding" then it maybe be the vendor is not "understanding" business and providing good customer service. It is good customer service that gets you that "word of mouth" advertising. I think that is what got us here in the first place. Steven has consistently provided outstanding customer service to a level that other vendors should strive to achieve. Steven, If I wore a hat, I'd take it off to you. Excellent service.
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