VERY IMPORTANT!!! Castle Creations Hydra Ice Recall

[sigelitest]

my hydra 240HV was 3 months old and i was told that it wouldn't have "the problem" one of my friends burned his finger pluggin in the bat on his. these were a new batch from castle

[Fluid]

Castle hasn't been making the Hydra240HVs since before the HydraICE came out early this year - because the ICE-HV controllers replaced the old HydraHVs. Sounds like you are confusing the newer ICE200HV with the old Hydra240HV. Who exactly said it wouldn't "have the problem"? What problem?


.

[desmobob]

This whole debate is intersting to me...

I've used Castle Creations ESCs exclusively in my airplanes and helis over the years and have logged lots of run time with their Phoenix, Thunderbird, and recently, their Phoenix ICE controllers with not a single problem. Last year I tried one of the budget ESCs from HK in a cheapy 450-size T-REX clone heli. It works flawlessly and has outlasted the cheap airframe and the cheap gyro I put in it. I ended up buying a few more for some airplane projects and have no complaints at all, but I still felt the CC ESCs were the top of the heap.

But it seems like in the past year or two, CC's reputation has taken a slide with too many reports of problems seen on the various forums. Two brand new CC Thunderbird ESCs both failed on me this spring when I hooked them up to my Castle Link to program them. It is at the point where when it came time to buy my first marine ESC, I chose a SeaKing over the comparable Castle product. True, the price made it easier to make the decision, but the bottom line was, all the CC horror stories scared me off. I know from experience their customer service is top-notch but I'd much prefer not to need it!

Take it easy,
desmobob

[sigelitest]

????

I am not sure what the deal was but I can only go by what I was told.
The hydra I picked up was a new batch from CC that was to be bug free.
I got it from fine designs about 3 months ago. I was told CC tested this set before shipping
Guess I was an unknowing test subject anyway I was told I would get another one in about a week in a half from now since they have to replace the bad ones I would think they will have to produce them

[sigelitest]

I think it may have said ice on the ESC but i don't remember the add on FD's website does not say ice but it was in white shrink with a blue label and silver writing. I know it was a 240hv castle. Anyway I have done rc for about 20 years and I have always tried to help others in the hobby I am not sure why some people want to give others a hard time. Should be fun not like work

[LarrysDrifter]

That was the older, no longer made Castle esc you bought from FD. The new ICE series have no shrink wrap on them. They look very similar to the Phoenix air speedos.

[sigelitest]

castle.JPG

[JIM MARCUM]

Castle hydra ice2 hv controlers are now shipping

Got (2) new replacement castle hydra ice2 esc's in the mail today. Castle is now shipping the new hv controlers out in the order they were recieved.

They look great: See attached pics. Jim[ATTACH=CONFIG]64618[/ATTACH][ATTACH=CONFIG]64619[/ATTACH]

[Rumdog]

Look great/work great 2 different things.
Good to see they're shipping the new ones, but dont get too excited till you run it a handfull of times. I really hope they get their crap sorted.

[JIM MARCUM]

23 Nov 2012:

I received my two Castle HYDRA ICE2 200 HV controllers back today. They look great & I will test them this week.

You can tell them by the new stickers "HYDRA ICE2 HV 200' & a small round sticker stating "CEHV2" on the bottom of the ESC. I sent my ESCs in a couple of weeks before the recall came out, so I was in the front of the line. Others should see their Castle HV ESCs shortly.

Thank you Castle! Great customer service, American designed, and they really do stand behind their products. JIM

[Rumdog]

Re-post??

[Jesse J]

Not to get people bickering about Castle products again, but I did inquire today and got this reply...
I feel sorry for these guys.

Dear Jesse,
we are trying to resolve this as fast as it is possible.. but The main reason for the wait is us wanting to get a unit that has no issues what so ever to you. We do have one that will be going out soon.. the problem is we have tried to send at least one out. and the minute it got to the door we had to pull it to re test all units to make sure you are getting a quality product. If anything we are falling into the perfectionist trap just making sure all units that go out are perfect. So the minute we get them all tested and one more comes to stock for your other order, then we will ship them both over the next couple weeks. We just want to make sure you get 2 good units. We will get those to you as soon as it is possible.

[Jesse J]

One of two finally arrived just in time for yesterday's club meet!!!

[liteumup69]

Got mine back today!!!! to bad the pond is frozen oh well there's always spring!

[RIPFENCE]

got mine back after sending it out 9/16/2011...5 months exactly to the day!!! all i can say is im glad mr fightercat has those great esc's..