VERY IMPORTANT!!! Castle Creations Hydra Ice Recall

[Raydee]

ICE HV, Mamba XL & Hydra Ice HV

Warning & Recall advisory 2011-03

Aug 20, 2011




The performance of a component used in the Castle ICE HV 60, ICE HV 80, ICE HV 120, ICE HV 160, Mamba XL and HYDRA ICE HV controllers has changed from the original specifications for that part. This tolerance change may lead to failure of the affected controllers.

For your safety, we request that all customers cease operation of these controllers immediately. Send all of these controllers back to Castle for modifications required to improve the safety and reliability of these products. This recall includes all controllers labeled as V3. There are no charges associated with this modification.

The only controllers that are properly modified and are approved for operation will be labeled clearly as ICE HV (Amp Rating) 2, Mamba XL 2 & HYDRA ICE HV 2.

We understand that you may not wish to return your controller. Those that have served you well are likely to continue doing so; however, controllers that you may have recently purchased should be assumed to be assembled with the problem components.

If you insist on using these controllers, please be advised that the risks of continued usage begin with severe burns to you and/or others, as well as property damage to your RC vehicle or surroundings. Please wear fire-proof gloves when connecting any HV controllers that use 8 or 10 gauge wire to their power source.



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REPLACEMENT PROCEDURE

Click this link and follow the directions of advisory 2011 - 03 to process your return if you have any of the following controllers.

Phoenix ICE HV 60



Phoenix ICE HV 160 & ICE HV 160 LITE




Phoenix ICE HV 80



Mamba XL




Phoenix ICE HV 120



Hydra ICE HV






North American and all non-European customers:

Please return controllers to Castle in Kansas via a traceable delivery service:

CASTLE CREATIONS, INC

120HV SERVICE / Service Department

540 N.ROGERS RD.

OLATHE, KS 66062




European customers:

Please return controllers via a traceable delivery service to our new European repair center:


CASTLE CREATIONS EUROPE BVBA

120HV SERVICE

GEELSEWEG 80

2250 OLEN

BELGIUM

[LarrysDrifter]

So, this excludes the Hydra Ice 240? It doesnt say HV on it. Have to call them Monday amd make sure.

[Raydee]

Larry this recall is MOSTLY just for the HV esc's. I think the Mamba XL is the only exception.

[LarrysDrifter]

Gotcha. Thanks.

[JIM MARCUM]

I just bought a second Hydra ICE HV 200. Is this ESC a part of this recall??? JIM

[Raydee]

Yes....all the HV controllers from the 80HV up are on the list.

[JIM MARCUM]

Thanks. I just read the recall notice at Castle. Anyone needing more info can check it out at Castle's website. The recall link is on the opening page & will lead you through the return process. JIM

[1truckerdan]

ICE HV, Mamba XL & Hydra Ice HV

Warning & Recall advisory 2011-03

Aug 20, 2011



The performance of a component used in the Castle ICE HV 60, ICE HV 80, ICE HV 120, ICE HV 160, Mamba XL and HYDRA ICE HV controllers has changed from the original specifications for that part. This tolerance change may lead to failure of the affected controllers.

For your safety, we request that all customers cease operation of these controllers immediately. Send all of these controllers back to Castle for modifications required to improve the safety and reliability of these products. This recall includes all controllers labeled as V3. There are no charges associated with this modification.

The only controllers that are properly modified and are approved for operation will be labeled clearly as ICE HV (Amp Rating) 2, Mamba XL 2 & HYDRA ICE HV 2.

This is from the E-mail I received from Castle Creations 8/20/2011.

Daniel

[Fluid]

I have been called many names....including Genius !

Why would a 'genius' re-post the same Castle recall statement that was posted in initial post in this thread???


.

[Raydee]

I was starting to wonder if maybe my post was invisible

[1truckerdan]

OOPS LOL ......some times called Genius .......
Daniel

[Fluid]

Don't sweat it, I've been called far worse......





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[Steven Vaccaro]

Thanks for posting Ray. I was just going to do it.

[26missgeico]

i was running my miss geico they other day i have the castle hydra 240a esc i drive it out about 300 feet and then it stopped, luckily i had a chase boat in the middle so i could get it back.... then i put it back in then i went out about 40 feet and turned around... the boat came at me full throttle then took a hard rite and crashed wen this all happened i had no receiver signal(just put in a new mr200 before the run) any idea what is wrong??

[Steven Vaccaro]

i was running my miss geico they other day i have the castle hydra 240a esc i drive it out about 300 feet and then it stopped, luckily i had a chase boat in the middle so i could get it back.... then i put it back in then i went out about 40 feet and turned around... the boat came at me full throttle then took a hard rite and crashed wen this all happened i had no receiver signal(just put in a new mr200 before the run) any idea what is wrong??

Please post this in another thread. this thread is about a warranty recall. You will get more response that way.