Ok, I need a new printer. I'm looking at the HP m2727, because I own one and its great. But after a recent purchase from HP, I cringe when I think of HP support. Its poor at best. Does anyone have any opinions of other printer companies support out there?
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Steven Vaccaro
Where Racing on a Budget is a Reality! -
Steven,Originally posted by Steven Vaccaro View Post
Not a business printer, but we have a Canon MP620 I think it is... FANTASTIC printer... I'm a HUGE fan of Canon...Darin E. Jordan - Renton, WA
"Self-proclaimed skill-less leader in the hobby." -
Canon
We have also had exceptional luck with canon ink jet printers. The only issue lately is thier ink jets now have a computer chip in them so you have to buy thiers. There is a way around it, I just found it is not worth it as the originals do not cost much.
BrianComment
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HP or Fuji for me.
I work as an IT Consultant and have no issues dealing with HP support.. I am a HP reseller and Site, I normally just demand replacement parts etc and get them with few questions asked. May not be the same experience for normal end users.
If I wanted extra work I probably would sell brands like Lexmark, and Oki as they seem to break a lot, quite often I will install an HP printer and thats the last I hear of it because generally "they just work"
There are different departments depending on the type of hardware, what was the product that you recently had a bad customer service experience from HP ?
What are you using the printer for Steven? I might be able to suggest a few to look at.Comment
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"Our society strives to avoid any possibility of offending anyone except God.
Billy GrahamComment
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Canon
DouggieComment
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I have the same printer and love it. Had a HP and currently use HP laptop, but as for printers I love the Canon. One thing I do hate about HP is all of their software. It seams that HP software is always wanting to connect to the internet and update.Originally posted by Darin Jordan View PostComment
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